Sample
Sample Candidate
Receptionist · Bangalore, India
Phone · Email · Profile link
Professional summary
Receptionist with 3 years of experience at a corporate front desk. Warm with visitors, organised with calls and bookings, and calm when it gets busy.
Experience
Receptionist · Employer · 2022 to now
- Managed a front desk handling 100+ calls and visitors a day.
- Booked meeting rooms and managed the visitor log.
- Handled courier and mail for the office.
- Kept the reception area clean and welcoming.
Skills
Front desk · Call handling · Visitor management · Scheduling · MS Office · Communication · Customer service · Record keeping
Education
Degree, college, year
Writing the summary
The summary in the sample names the role, the years of experience, the main skills and one strength, in 2 or 3 lines. Swap in your own: for this job, name Front desk and Call handling only if you have used them.
Writing experience bullet points
Each line in the sample is an action, the task and a result, such as “Managed a front desk handling 100+ calls and visitors a day”. Use your own numbers, and lead with the lines closest to the job post.
Skills and keywords for a receptionist resume
These skills often appear in job posts for this role. List the ones you can prove, using the same words as the job description so an ATS (applicant tracking system, the software many employers use to store, search and filter resumes) can match them.
What recruiters check first
Office and support roles are judged on reliability, accuracy, communication and computer skills. Typing speed, languages and tools should be easy to find.
- Computer skills and typing speed
- Languages
- Volume handled (calls, records, tickets)
If you are a fresher
Freshers can show language skills and any customer-facing work.
Prepare for the interview
Common questions for this role. Answer tips are on the Receptionist interview questions page.
- How do you handle many calls at once?
- A visitor is angry. What do you do?
- How do you keep visitor records?
Frequently asked questions
What should a receptionist resume include?
A short summary, experience with measured results, a skills section that uses the words from the job post, then education and certifications. Recruiters in this field look for Front desk, Call handling and Visitor management.
Which skills should I list?
Only the ones you can show proof for. For this role that often means Scheduling, MS Office, Communication and Customer service.
How do I get past the applicant tracking system?
Use one column, standard headings such as Experience and Skills, and the exact skill names from the job description. Keep key details out of images, tables and icons.
Can freshers apply?
Freshers can show language skills and any customer-facing work.